What Information We Gather and Why
When you register, we collect your name, email address, phone number and date of birth. During a deposit or withdrawal, your chosen payment method — bKash, Nagad or Rocket — generates a transaction reference that we store against your account for audit and dispute purposes. We
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do not store your full mobile wallet PIN; that credential stays inside the respective payment app on your device. We also collect device identifiers, browser type and session logs to detect unusual login activity and keep your account safe. When you interact with our support team,
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the content of those messages is retained so we can follow up accurately. We may use aggregated, anonymised usage data to improve how the lobby loads on mobile. We do not sell your personal information to third parties, and we do not share it with advertisers.
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Sharing with payment processors such as the networks behind bKash, Nagad and Rocket is limited to what those services require to complete your transaction. Any sharing outside that scope requires your explicit consent, except where required by applicable law in your jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.